Frequently Asked Questions

How will I receive my product?

Download links are emailed after purchase. Check spam/promotions folders. If missing, contact support with your order ID.

Can I use products commercially?

Yes — you can use them in your business and for clients, but you may not resell the files as-is. See Terms for details.

Do you offer refunds?

Digital products are generally non-refundable. If a file is corrupted we will replace it — open a support request with order details.

How do updates work?

Minor updates are free for buyers. Major rewrites may be offered as paid upgrades; buyers will be notified by email.

Become a partner

Share PranaOS templates with your audience — get affiliate codes, previews and a creator dashboard.