Refund Policy
Because our products are digital, we normally do not offer refunds. However, if a file is corrupted or unusable we will provide a replacement or fix.
How to request a refund or replacement
- Open a support request with your order ID and describe the problem.
- Attach screenshots or error details.
- We will review and, where appropriate, issue a replacement or refund.
Exceptions
We may make exceptions for major issues verified on our side; trivial user errors (e.g., not following the walkthrough) are not eligible.
Contact: support@pranaos.store • Phone: +91 92345 25942
Become a partner
Share PranaOS templates with your audience — get affiliate codes, previews and a creator dashboard.